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Refund Policy for LadieBuggz:
At LadieBuggz, we strive to provide you with quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we’re here to help with our straightforward refund policy.
At LadieBuggz, we strive to provide you with quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we’re here to help with our straightforward refund policy.
- Refund Eligibility:
- We offer refunds on products returned within 2-3 business days of delivery.
- To be eligible for a refund, items must be unused, unworn, unwashed, and in the same condition that you received them.
- All original tags must be intact, and the items must be in their original packaging.
- How to Initiate a Return:
- To start a return, please contact our customer support team at info@ladiebuggz.com within 05 business days of receiving your order.
- Please provide your order number and specify the item(s) you wish to return.
- Our customer service team will provide you with a return authorization and instructions for returning the item(s).
- Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s).
- We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2-3 business days.
- Return Shipping:
- You will be responsible for paying the shipping costs for returning your item(s), unless the return is due to our error (e.g., you received an incorrect or defective item).
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
- Exchanges:
- If you would like to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to availability.
- Damaged or Incorrect Items:
- If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange for the return and replacement or refund of the item at no additional cost to you.
- Contact Us:
- If you have any questions about our refund policy or need assistance with a return, please contact us at info@ladiebuggz.com or call us at (716) 867-7116 . Our friendly customer service team is here to help you during business hours.